Privacy & Cookie Policy

LUMINOUS TOURS — PRIVACY & COOKIE POLICY

Luminous Tours respects your privacy. This policy explains what information we collect when you visit luminous.tours, how we use it, and your rights as a visitor and California resident. We do not sell, rent, or trade your personal information to anyone.

1. INFORMATION WE COLLECT

Information you provide directly:

• Your name, email address, and any message content you submit through our contact form
• Any additional information you share with us during a phone call or email exchange related to a booking

Information collected automatically:

• Basic usage data such as pages visited, time on site, and browser type, collected by the Manus platform that powers this website
• Session cookies required for the website to function properly

We do not collect payment card information directly. All payments are processed securely through Stripe. Please review Stripe's privacy policy at stripe.com/privacy for details on how your payment data is handled.

2. HOW WE USE YOUR INFORMATION

We use your information solely to:

• Respond to your inquiry and discuss tour or portrait session options
• Send booking confirmations and payment links
• Follow up on your experience if you have given us permission to do so
• Improve how our website works

We do not use your information for automated marketing, third-party advertising, or profiling.

3. COOKIES

This website uses cookies — small text files stored on your device — to ensure the site functions correctly.

Essential cookies:

Required for the website to load and operate. These cannot be disabled without breaking the site.

Analytics cookies:

If we use analytics tools in the future to understand how visitors use the site, we will update this policy and, where required, ask for your consent.

We do not currently use advertising cookies, tracking pixels, or third-party behavioral targeting tools.

You can control cookies through your browser settings. Note that disabling essential cookies may affect how the site displays or functions.

4. THIRD-PARTY SERVICES

This website is built on the Manus platform. Manus may collect basic technical data as part of hosting and operating the site. Please review Manus's privacy policy for details.

Payments are processed through Stripe. We do not store or have access to your full payment card details.

5. DATA RETENTION

We retain contact form submissions and booking correspondence for as long as reasonably necessary to manage your booking and comply with applicable legal or tax obligations. We do not store data indefinitely.

6. YOUR CALIFORNIA PRIVACY RIGHTS (CPRA/CCPA)

As a California resident, you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected]. We will respond within 45 days.

7. CHILDREN'S PRIVACY

Our Photo Tours are for adults only (18+). Family Portrait Sessions may include minor participants accompanied by a parent or guardian, as described in our Terms and Conditions at luminous.tours/terms. We do not knowingly collect personal information directly from minors.

8. CHANGES TO THIS POLICY

We may update this policy from time to time. The current version will always be available at luminous.tours/privacy. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

9. CONTACT

For any privacy-related questions or to exercise your California privacy rights, please contact:

This Privacy & Cookie Policy is a companion document to the Luminous Tours Terms and Conditions, available at luminous.tours/terms.